Privacy Policy

1. Data Controller
NorthEcho, Helsinki, Finland. Contact: northecho.fi@gmail.com

2. Information We Collect
When you place an order, we collect your name, email address, shipping address, and payment information. Payment data is processed securely by Shopify Payments and is not stored on our servers.

3. How We Use Your Data
We use your information to process and fulfill orders, send order confirmations and shipping updates, communicate about your custom design orders, and improve our services.

4. Data Sharing
We do not sell or share your personal data with third parties, except as necessary to fulfill your order (shipping carriers, payment processors).

5. Cookies
Our website uses essential cookies for site functionality and analytics cookies to understand how visitors use our site. You can manage cookie preferences in your browser settings.

6. Your Rights (GDPR)
Under EU/EEA regulations, you have the right to access, rectify, or delete your personal data. Contact us at northecho.fi@gmail.com to exercise these rights.

7. Data Retention
We retain order data for the duration required by Finnish tax and accounting regulations. Marketing data is retained until you unsubscribe.

8. Updates
This policy may be updated periodically. Last updated: March 2026.